1. Information We Collect
We only collect personal information that you voluntarily provide to us when filling out our booking request forms or contacting us directly via phone, email, or text. This information includes:
- Your Full Name
- Your Phone Number
- Your Email Address
- Your Physical Service Address (for lawn care, gutter cleaning, bin sanitizing, etc.)
- Any service notes, descriptions, or project details you submit.
2. How We Use Your Information
We use the collected information solely to perform and schedule your requested home services, including:
- Calculating and sending pricing estimates.
- Scheduling visits to your property.
- Communicating with you regarding booking times, weather delays, or billing invoices.
3. Information Sharing and Disclosure
We respect your privacy. We do not sell, rent, trade, or share your personal details or property addresses with third-party advertisers, companies, or brokers. Your details are kept entirely confidential within our local student operation.
4. Data Retention
We retain booking details only as long as necessary to fulfill the requested services, keep internal tax records of payments, or manage ongoing seasonal schedules (such as weekly mowing or bi-weekly bin washing). You can request that we remove your contact information from our list at any time by contacting us.
5. Cookies and Analytics
Our website, creekcare.ca, does not track individual user profiles or use intrusive advertising cookies. We may use basic hosting logs (such as Vercel Analytics) to monitor site traffic volume, which collects non-identifiable technical data (such as browser types or page visits) to help us keep our website running smoothly.
6. Changes to this Policy
We may update this Privacy Policy from time to time to reflect modifications in our services. Any updates will be posted directly to this page with the latest revision date.
7. Contact Us
If you have any questions or concerns about how we manage your booking information, please get in touch:
Email: creekcare37@gmail.com
Phone: 343-204-7869